This is the privacy policy statement for Business Life Cover and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Business Life Cover may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to facilitate your referral to a participating third-party broker, lender, insurer or other provider. Business Life Cover, on behalf of Clark Family Pty Ltd, will ordinarily provide your enquiry to a participating provider selected through our referral network so that they can contact you directly and provide the services you have requested.
We may also disclose information where reasonably necessary to administer your referral, respond to your enquiry, meet our legal or regulatory obligations, investigate a complaint, or manage the operation and compliance of our referral service..
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Business Life Cover uses cookies and similar technologies to support website functionality, maintain session information, understand how visitors interact with our website and improve system performance and user experience.
We may also use third-party analytics, advertising or measurement services that use cookies, pixels or similar technologies. Depending on the technology used, these services may collect information about your device, browser, pages visited and interactions with our website.
Where these technologies involve the collection, use or disclosure of personal information, we take reasonable steps to ensure that they are used consistently with applicable privacy requirements. We seek to limit the information collected to what is reasonably necessary for the relevant purpose.
You can control or disable cookies through your browser settings. Where additional consent is required for particular tracking or advertising technologies, we may provide additional notices or consent controls when you use the website.
Security and Retention of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. These measures may include access controls, secure systems, authentication measures and other technical and organisational safeguards appropriate to the information being handled.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including administering referrals, responding to enquiries, maintaining appropriate business and compliance records, resolving complaints and meeting legal or regulatory obligations.
When personal information is no longer required to be retained, we take reasonable steps to securely destroy or de-identify it, subject to any legal or record-keeping requirements.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Fresh compliance attention on life insurance claims handling is a timely reminder that cover is only valuable if it can respond clearly and efficiently when a business is under pressure. Recent industry monitoring has again highlighted familiar issues for life insurers, including claim delays, communication gaps, repeated evidence requests and the need for more consistent support where customers are vulnerable or dealing with complex medical events. - read more
Tax treatment of business-owned life insurance is again attracting attention as accountants and advisers work through year-end planning with SME clients. The central message is not new, but it remains widely misunderstood: business life insurance is not treated as one simple tax category. The purpose of the cover, who owns the policy and how any claim proceeds are intended to be used can all affect the outcome. - read more
Australia’s move to restrict the adverse use of genetic test results in life insurance underwriting is more than a consumer health issue. For business owners, directors and partners, it may influence how confidently they approach cover that protects debt, ownership succession and the financial impact of losing a critical person. - read more
Australia’s financial advice reform agenda has moved from broad policy debate into the more practical question of how advice will be delivered, documented and accessed. For business owners, this matters because life insurance decisions are rarely isolated personal choices. They often intersect with debt facilities, director guarantees, shareholder agreements, succession plans and family wealth protection. - read more
Business life insurance is a special type of coverage that protects businesses from financial uncertainties that arise from the unexpected death of a key individual. For small to medium-sized enterprises (SMEs), this insurance can be an essential part of their risk management strategy. By covering debts, providing funds to secure successors, or safeguarding against disruptions in operations, business life insurance plays a crucial role in ensuring stability. - read more
Business life insurance is an essential part of the strategic planning for businesses. Essentially, it is a policy that provides a financial safety net for businesses upon the death or disability of key business personnel. This type of insurance helps ensure the continuity and stability of the business by funding buy-sell agreements, compensating for the loss of a key person, or providing funds to pay off debts. - read more
Key man insurance, also known as key person insurance, is a type of business insurance policy designed to protect small and medium enterprises (SMEs) from financial loss resulting from the death, disability, or critical illness of a key employee. This individual is often someone whose skills, knowledge, or leadership are vital to the company's success, such as a founder or a top executive. - read more
Buy-sell agreements are crucial legal contracts that outline how a partner’s share of a business may be reassigned if that partner dies or otherwise leaves the business. These agreements are often part of a company's succession planning strategy, aiming to provide a clear path forward in the case of unforeseen events. - read more
Knowledgebase
Double Indemnity: A clause or provision in a life insurance policy that doubles the payout in cases of accidental death.
