Business Life Cover :: Privacy

Business Life Cover Privacy Statement

business-life-insurance.com.au

This is the privacy policy statement for Business Life Cover and Clark Family Pty Ltd in relation to this website.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.

Information We Collect and How It is Used

To process your financial services referral request, Business Life Cover may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.

This information is used to match you with a suitable financial services provider or lender. Business Life Cover, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.

We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.

If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.

Disclosure of Personal Information

We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.

We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.

Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.

Cookies and Tracking Technologies

Business Life Cover uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.

We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.

By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.

Access and Correction of Personal Information

You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).

You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.

To make a request, please contact us. We may ask you to submit your request in writing for security reasons.

Complaints and Dispute Resolution

If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Updates to This Policy

We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.

Contact Us

If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.

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Insurance News

Advice Reform May Help Business Owners Close Protection Gaps
Advice Reform May Help Business Owners Close Protection Gaps
12 Aug 2026: Paige Estritori
Australia's long-running financial advice reform debate is again highly relevant for business owners, particularly those who have delayed reviewing life insurance because the process feels complex, expensive or overly document-heavy. The latest industry focus is on whether simpler advice pathways can help more Australians receive practical guidance about life cover, including the insurance arrangements that sit behind business succession, debt protection and key person risk. - read more
Why Insurer Resilience Now Matters More for Business Protection
Why Insurer Resilience Now Matters More for Business Protection
05 Aug 2026: Paige Estritori
Recent industry attention on APRA’s operational risk standard, CPS 230, is a timely reminder that life insurance is not only about premiums, policy definitions and benefit amounts. For business owners, it is also about whether the insurer has the systems, service providers and continuity planning needed to perform when a claim becomes urgent. - read more
Latest APRA Figures Reinforce the Need for Smarter Business Life Cover
Latest APRA Figures Reinforce the Need for Smarter Business Life Cover
29 Jul 2026: Paige Estritori
APRA’s latest life insurance performance data gives business owners another reason to treat protection planning as an active management issue, not a set-and-forget purchase. While the sector continues to show signs of financial resilience, the broader picture remains one of higher premium income, substantial claims activity and ongoing pressure across disability-related cover. - read more
Why CALI’s Simple Advice Push Matters for Business Owners
Why CALI’s Simple Advice Push Matters for Business Owners
22 Jul 2026: Paige Estritori
The Council of Australian Life Insurers has renewed its push for Australians to receive simpler guidance about life insurance held through superannuation, arguing that many people do not fully understand the cover already attached to their super accounts. For business owners, this is more than a personal finance issue. It is a reminder that default or group cover may sit quietly in the background while the real financial risks of ownership, debt, succession and key-person dependency remain unchecked. - read more
Life Insurance Articles

The Benefits of Key Man Insurance for Small and Medium Enterprises
The Benefits of Key Man Insurance for Small and Medium Enterprises
Key man insurance, also known as key person insurance, is a type of business insurance policy designed to protect small and medium enterprises (SMEs) from financial loss resulting from the death, disability, or critical illness of a key employee. This individual is often someone whose skills, knowledge, or leadership are vital to the company's success, such as a founder or a top executive. - read more
The Importance of Business Debt Protection Insurance
The Importance of Business Debt Protection Insurance
Business debt protection insurance is a specialised type of insurance designed to shield businesses from the financial fallout that can occur if they find themselves unable to meet their debt obligations. By providing coverage against such scenarios, this insurance acts as a safety net for businesses, ensuring that unexpected events do not lead to crippling financial losses. - read more
Insurance Solutions for Key Person Risk Management Explained
Insurance Solutions for Key Person Risk Management Explained
Key person risk is a critical consideration for small and medium-sized enterprises (SMEs). It refers to the financial risk a company faces due to the potential loss of an employee who plays a pivotal role in its success. This key individual could be a founder, an executive, or anyone whose departure could significantly impact the company's operations and strategic direction. - read more
Understanding Buy-Sell Insurance: A Guide for Australian SMEs
Understanding Buy-Sell Insurance: A Guide for Australian SMEs
Buy-sell insurance is a financial strategy primarily focused on small to medium-sized enterprises (SMEs). It involves an agreement among business partners to manage the transfer of ownership shares in the event of a significant change, such as the departure, disability, or death of a partner. Essentially, it's a safeguard designed to ensure business continuity during tumultuous times. - read more

Knowledgebase
Premium:
The amount paid for an insurance policy, usually on a regular basis, to maintain coverage.